E-Rate Support is part of ESU 10 Managed Services and focuses on assisting schools with completing the processes required by the Universal Service Administrative Company (USAC) for discounts on telecommunication services. These requirements include filing numerous reports, getting bids or requests for proposals, and completing online requests to receive calculated discounts for eligible services. Most schools will receive between 50% and 90% discounts if the process is completed properly and the applications for discounts are approved.